Our services

We are experts in helping visitor attractions generate more profit.  With a track record in delivering double digit income growth and helping organisations recover financially from the COVID-19 pandemic. 

We will identify new income opportunities and undertake reviews of your existing income streams. We are experts in the following areas:

• Admissions & membership
• Catering
• Licensing & publishing
• Marketing
• Fundraising
• Retail & e-commerce
• Ticketing & CRM
• Venue hire

We will crunch the numbers to produce robust business plans and feasibility studies for major capital projects, new attraction openings, new tourism or leisured developments, or new business ideas. We provide realistic projections and have extensive experience of creating accurate financial forecasts.

We believe that our recommendations need to be realistic and deliverable. We err on the side of caution in making financial projections but will also provide with the ‘upside’ of what could be achieved if the project is delivered and marketed in the right way. If a project is not viable then we will give you this feedback to aid the decision-making process. 

We can assist you with improving how you use technology for ticketing, retail, membership, CRM and digital marketing from procurement through to implementation.

We have undertaken digital transformation, ticketing & CRM projects for more than UK attractions including the London Eye, Brighton & Hove Museums and Royal Museums Greenwich.

As the world is rapidly changing in the pandemic, we take a creative approach in generating strategies to attract new audiences and to increase your visitor numbers. We have a track record of achieving record levels of visitors.